NRR stands for Noise Reduction Rating, a US government standard (ANSI S3.19) that measures how much sound an earplug blocks. NRR 19dB means these earplugs reduce sound exposure by approximately 9-10dB in real-world use (the EPA requires dividing the rating by half as a conservative estimate). At a festival hitting 110dB, that brings your exposure down to a safe range for extended listening.

Yes, that’s the whole point. Rail Riderz™ use a high-fidelity acoustic filter (not foam) that reduces volume uniformly across the frequency spectrum. Bass still hits. Highs are still crisp. The mix sounds like the mix, just at a safer volume. Foam plugs block high frequencies and make music sound muffled. Hi-fi earplugs don’t.

Gently pull the top of your ear up and back to open the ear canal, then insert the earplug with a slight twisting motion until the flanges are seated. You should feel a slight seal, not painful, just snug. If you’re hearing sound leakage, try the next size up. Each kit includes Small, Medium, and Large ear tips.

Rinse the silicone ear tips with warm water and mild soap after use. Pat dry, do not use heat. Store in the aluminum case to protect them from dust and damage. Do not use alcohol or solvents on the silicone. The aluminum case can be wiped clean with a damp cloth.

The silicone earplugs are designed for up to 2 years of regular use with proper care. The aluminum case is essentially lifetime, anodized aluminum is extremely durable. When the silicone tips show signs of degradation (tackiness, tearing, or reduced seal), replacement tips are available.

Currently we ship to the contiguous United States (Lower 48 states) only. We do not ship to Hawaii, Alaska, or internationally at this time. We’re working on expanding, follow @festivalearpro for updates.

We accept returns within 30 days of delivery for unused, sealed products. Because earplugs are inserted into the ear canal, we cannot accept returns on opened products for hygiene reasons. If your order arrives damaged or defective, contact us at orders@festivalearpro.com and we’ll make it right.

Orders ship within 2-3 business days from Las Vegas, NV. Standard shipping (USPS First Class or Priority Mail) takes 3-5 business days after shipment. You’ll receive a tracking number by email when your order ships.

We laser-engrave all our cases in-house in Las Vegas. If you want a specific design on your personal case, reach out via our Contact page, we occasionally take custom orders on a limited basis. For bulk custom orders (100+ units), see our White Label program.

Yes! Our White Label program is perfect for festivals, brands, and event organizers who want their logo on our premium aluminum cases. Minimum order is 100 units. Visit our White Label page to submit an inquiry.

Rail Riderz™ are designed for adults and older teens. The ear tips included (S/M/L) may not fit younger children’s ear canals properly, which affects both comfort and hearing protection. For children, we recommend consulting with a pediatric audiologist about appropriate hearing protection. Keep small parts away from children under 3.

Every Rail Riderz™ order includes: 1 pair SA-2-2 hi-fi earplugs (clear silicone, NRR 19dB), 1 laser-engraved black aluminum case (your chosen design), 1 black aluminum carabiner, 1 custom printed gift box with die-cut viewing window, and 1 trifold instruction manual with care and sizing guide.